• Seeking Individualized
    Care For Yourself

Personal Care and Assistance Programs and Services

Trinion Quality Care Services provides a wide array of individualized personal care services for those needing short- or long-term care in their home.

Personal care is provided in your home by a personal care assistant (PCA). As a Trinion client, you will have the benefit of extensive care plan oversight by our case managers.  You also can be assured we employ only highly qualified individuals who demonstrate values which reflect our own: preserving dignity, providing compassion and promoting respect for our clients. All team members complete a training program prior to working with clients and regular continuing education courses are provided throughout the year.

  • Short-term Recovery at Home

  • Hands-on Personal Care

  • Medication Reminders

  • Personal Hygiene

  • Mealtime Assistance

  • Worry-free Companionship

  • Shopping

  • Errands

  • Transportation to Appointments

Alaska’s Personal Care Program

The Medicaid Personal Care Program

Trinion Quality Care Services provides a wide array of individualized personal care services for those needing short- or long-term care in their home. Personal care is provided in your home by a personal care assistant (PCA). As a Trinion client, you will have the benefit of extensive care plan oversight by experienced registered nurses as well as supervision to our home care paraprofessionals. You also can be assured we employ only highly qualified individuals who demonstrate values which reflect our own: preserving dignity, providing compassion and promoting respect for our clients. All team members complete our extensive training program prior to working with clients and regular continuing education courses are provided throughout the year

Under the Personal Care Program, a personal care assistant performs tasks to help you improve your physical health or delay deterioration in your health.  We can help you to remain safely at home by delivering services such as:

  • Medication reminders
  • Personal hygiene
  • Exercise support
  • Mealtime assistance

To determine the kinds of services you are eligible to receive, an assessment will be conducted by a registered nurse assigned by the State of Alaska.  A plan is then created specifically for you, which is then followed by your caregiver.

Private Pay/Self-Pay
Assistance Options

If you are able to pay for personal care services without assistance from Medicaid, we do all the work in helping you to find, screen and employ a qualified caregiver. You select the caregiver who best meets your needs and expectations. While there are no specific state requirements for private pay services, working with Trinion gives you peace of mind that your personal caregiver will be well-qualified and will treat you with the dignity and respect you deserve.

FAQ’s About Becoming A Trinion Caregiver

Becoming a caregiver can open the doors to a satisfying career focused on helping others.  Whether you have arrived at our site because a friend or family member has asked you to become a caregiver or because you are an experienced personal care assistant or CNA, we have prepared the following information to answer the questions we are most commonly asked.

We offer a variety of services designed to assist you in completing functional activities of daily living (like bathing and dressing) and independent activities of daily living (like shopping, errands, and house cleaning). Each service is designed to give you the assistance that you need in order to maintain or improve your quality of life. We will work to understand your individual needs and will always treat you and your home with respect.

Alaska and woman-owned and operated, Trinion employs experienced Certified Nursing Assistants, Certified Personal Care Assistants and Trinion Caregivers. All employees are trained internally, screened, insured, bonded, and supervised. Our team, which consists of a Program Manager, Case Managers and Client Service Admins, assure and oversee the quality of services we provide, including individualized help with hands-on assistance, household chores, companionship, transportation, short-term recovery care and compassionate end-of-life care.

Our caregivers can assist you in the things that may have been difficult for you such as light housekeeping, meal preparation, personal hygiene and driving. There are several options as far as services and cost. We can answer your questions, give you information and referrals to community services and even provide a free Home Safety Analysis.

You aren’t alone. In fact, it’s a concern we hear frequently. Many people have trouble admitting when they can’t do something as easily as they used to. Sometimes it is even harder to think that we have become a burden to our family or spouse. Our Case Manager will present options, scenarios and counseling to ease the transition to accepting help from someone new. We understand the importance of trust and ensure that you and your spouse are able to interview prospective caregivers, before you hire them through us.

Those who qualify for Alaska Medicaid and meet the level of care needs for our services, can apply through the State of Alaska. Trinion will guide you with information and resources on that process.

If you are able to pay for your own personal care services, we accept checks, Visa and Mastercard for payment of services. Please note that some long-term care policies cover “custodial” care (non-nursing) and will pay for some services.

Yes, we can. There are several options for those who either need someone to drive them to appointments, to the store, to pick up prescriptions or just get out of the house. Medicaid programs incorporate approvals for assistance to get to medical appointments, shopping and doing errands.

If you are able to pay for services independently, a Certified Care Provider can assist you with your transport needs. We require all Trinion providers to provide the following to ensure your safety:

-Current driver’s license and driving record
-Registration and proof of insurance

Our care providers are also required to maintain a clean driving record throughout their employment with us.

Looking for a caregiver:
There are numerous ways to look for a personal care assistant including personal referrals, word of mouth, our agency, or by advertising in a newspaper or online. If you decide to advertise, please remember the three essential components: a description of the position being offered, a list of qualifications needed and a means by which applicants can reach you. When placing employment ads, it is illegal to list preferences according to age, race, or sex. It is unlawful for ads to contain terms such as “age 25-35,” “male” or “female” wanted, or “college student” preferred.

Interviewing a personal care assistant:
You may receive a number of calls from interested people, so we recommend you identify the best candidates by telephone screening. This is not an interview. Instead, it is an effective way to screen out anyone who lacks the skills, experience, motivation, stability, and maturity to do the job. Telephone screening helps you decide whether or not to schedule a personal interview with the caller. Some of the questions you may want to ask are:

-What experience have you had as a personal care assistant or PCA?
-What hours are you available to work?
-Are you willing and able to travel to the part of town that I live in?
-If selected, when could you start?

Give those who meet your basic needs a brief description of the job and hours involved. Arrange a time and place for a personal interview. Keep track of the appointments you schedule. We strongly recommend that you never hire a personal care assistant over the telephone without conducting a personal interview.

Hiring:
Once your decision is made, contact the applicant and offer them the job. It is important when you are offering them the job to clearly state that it is conditional, as they must still meet the hiring requirements of the agency that handles your services.

If the employee is already employed by Trinion, you will need to phone our office to verify the appropriate documents are on file. If they have never worked for Trinion before, you should inform the office that a new caregiver will be coming in to fill out employment paperwork.

Please note: Your personal care assistant cannot receive pay for any tasks completed until they have met the required employment eligibility terms and completed the employment paperwork and procedures for Trinion Quality Care Services.

Training:
A personal care assistant’s ultimate job performance depends on the level of training you provide. You need to be comfortable giving all the instructions to them yourself.

Choice of providers, caregivers and types of services are your essential rights. State of Alaska regulations say that you have a right to choose the agency you work with, as well as the caregiver with whom you work. All it takes is a phone call to initiate the transfer of current services and your written approval to authorize a change in agencies.

Do you have more questions that aren’t answered here? Please call us at 907-664-6050 or email us at info@trinionqcs.com.

Background

Contact Us

T: 907-644-6050 / 877-644-6050

info@trinionqcs.com

Whether you would like to manage your own caregiver but need assistance in managing payroll and employment concerns or would like to take advantage of our full agency-based services, Trinion is here to help.

Contact us today to learn more about the many personal care services we provide, and how we can best help you.

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